Legal
Privacy Policy
Last updated: June 2026
1. Introduction
Aluyè Naturals ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use and protect your personal information when you visit our website or place an order.
2. Information We Collect
We collect information you provide directly: name, email address, shipping address, phone number and payment details when you place an order. We also collect browsing data through cookies including pages visited, products viewed and device information.
3. How We Use Your Information
We use your information to process and fulfil orders, send order confirmations and shipping updates, respond to your enquiries, improve our products and website, and send marketing communications if you have opted in.
4. Cookies
We use essential cookies to keep your shopping cart and session active. With your consent, we may also use analytics cookies (Google Analytics) to understand how visitors use our site, and marketing cookies (Facebook Pixel) to show you relevant advertisements.
5. Sharing Your Information
We share your information only with trusted third parties necessary to run our business: payment processors (Stripe, Paystack, Flutterwave), shipping carriers, and email service providers. We never sell your personal data.
6. Your Rights
You have the right to access, correct or delete your personal information. You can unsubscribe from marketing emails at any time. To exercise these rights, contact us using the details below.
7. Contact Us
For privacy-related enquiries, please email us at erica@aluyenaturals.com or visit our contact page.